Returns & Exchange

Returns & Exchanges

For hygiene and safety reasons, earrings and flat back studs are not eligible for returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@shoptheauria.com and we'll be happy to assist.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us at hello@shoptheauria.com within 7 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Our team will review your request and respond as quickly as possible.