Returns & Exchange
Shipping
We currently ship within the United States.
Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
- Free U.S. shipping on orders over $75
- Flat-rate shipping of $5.99 on orders under $75
Delivery times may vary during holidays, peak seasons, or carrier delays.
Returns & Exchanges
For hygiene and safety reasons, earrings and flat back studs are not eligible for returns or exchanges.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@shoptheauria.com and we’ll be happy to assist.
Damaged or Incorrect Orders
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us at hello@shoptheauria.com within 7 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Our team will review your request and respond as quickly as possible.