Returns & Exchange

Shipping

We currently ship within the United States.

Orders are typically processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

  • Free U.S. shipping on orders over $75
  • Flat-rate shipping of $5.99 on orders under $75

Delivery times may vary during holidays, peak seasons, or carrier delays.

Returns & Exchanges

For hygiene and safety reasons, earrings and flat back studs are not eligible for returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@shoptheauria.com and we’ll be happy to assist.

Damaged or Incorrect Orders

Please inspect your order upon arrival.

If you receive a damaged, defective, or incorrect item, contact us at hello@shoptheauria.com  within 7 days of delivery and include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

Our team will review your request and respond as quickly as possible.